Last updated: January 2026

Onebet Privacy Policy – Our Commitment to Protecting Your Information

We respect your personal information. Everything about what data Onebet collects, how it is used, and what your rights are — it's all explained here in plain language.

SSL Encryption
No Third Parties
User Controls
Transparent Policy

The Core Pillars of Our Privacy Protection

Six Ways Onebet Keeps Your Data Secure

End-to-End Encryption

All your data is transmitted via SSL/TLS encryption. No third party can access or read your information.

Secure Data Storage

Your information is stored on secure servers, with regular security audits and monitoring in place.

Your Controls

You can view, correct, or request deletion of your information at any time.

No Third-Party Sharing

Your personal information is never shared with any third party except where required by law.

Cookie Transparency

We're clear about which cookies are used and why. You also have the option to disable non-essential cookies.

Instant Notifications

You will be notified promptly by email or via the platform whenever the Privacy Policy is updated.

01 Introduction

Onebet ("we", "us") is a trusted online betting platform in Bangladesh. We firmly believe that protecting the privacy of your personal information is one of our most important responsibilities. This Privacy Policy will tell you:

  • What types of information we collect and why.
  • How your collected information is used.
  • Whether your information is shared with anyone.
  • What rights you have and how to exercise them.

By using the Onebet website or creating an account, you are considered to have accepted this Privacy Policy.

In plain terms: Your information is safe with us. We only use it to provide you with a better experience.

02 What Information We Collect

Onebet collects two types of information — what you provide directly, and what is automatically generated while you use the platform.

Information you provide directly:

Data Type Example When It's Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email, mobile number, address During Account Creation
Financial Information BKash/Nagad number, transaction history During Deposits & Withdrawals
Verification Documents NID card, passport, selfie During Identity Verification

Automatically Collected Information:

  • IP address and device information (browser, operating system).
  • Which pages you visited on the platform, how long you spent on them, and which links you clicked.
  • Login timestamps, account activity logs.
  • Betting patterns and preferred sports information.

03 How Information Is Collected

Onebet collects information through various methods:

  • Direct Input: Information you provide yourself through registration forms, KYC forms, or when contacting support.
  • Cookies & Tracking: Browsing behavior on this website is analyzed using cookies.
  • Payment Gateway: Limited transaction data is received from our payment partner during the processing of transactions.
  • Log Files: Access logs automatically generated on the server.

We never purchase or attempt to collect information about you from third-party sources without your consent.

04 How Your Information Is Used

Onebet uses your information only for specific, defined purposes. Your data is never used for anything unnecessary or irrelevant.

  • Account Management: For login, security verification, and profile updates.
  • Financial Transactions: For deposits, withdrawals, and fraud prevention.
  • Customer Support: To resolve your complaints or enquiries.
  • Security: To detect suspicious activity and keep the platform secure.
  • Platform Development: Data analysis to improve user experience.
  • Legal Obligations: To comply with requests from government or regulatory authorities.
  • Promotions: To send you personalized offers and bonuses, with your consent.

We do not sell, rent, or share your information with any advertising networks.

05 Data Sharing Policy

Onebet treats the privacy of your information as a top priority. However, in certain limited circumstances, your information may be shared:

  • Payment Partners: Relevant information is shared with payment providers such as bKash, Nagad, or Rocket to process transactions.
  • Legal Obligations: In response to a legal order from a court or government authority.
  • Fraud Prevention: For verification against international fraud databases.
  • Business Transfers: In the event of any merger or acquisition involving Onebet, you will be notified in advance.

Our Commitment: Your information will never be sold or shared with advertisers, data brokers, or any third party for commercial purposes.

06 Cookie Policy

Onebet uses cookies on its website to enhance platform performance and personalise your experience.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Until the end of the session
Functional Cookies Remembering your language and preferences 1 Year
Analytics Cookies User Behavior Analytics (Anonymized) 6 Months
Marketing Cookies Showing relevant offers (subject to consent) 30 Days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

07 Data Security Measures

Onebet uses industry-leading security measures to keep your data safe:

  • 256-bit SSL Encryption: Across all data transmissions.
  • Firewall Protection: To prevent unauthorized access.
  • Two-Factor Authentication (2FA): For added security on your account.
  • Regular Security Audits: Regular third-party audits to identify and address vulnerabilities.
  • Access Control: Only designated staff can access information on a need-to-know basis.

In the event of a data breach, we will notify you and the relevant authorities within the timeframe required by law.

08 Data Retention Period

Onebet does not retain your information longer than necessary. However, certain data is required by law to be kept for a specified period:

  • Account Information: For the duration your account is active, and for 5 years after closure.
  • Financial transaction records: 7 years, in accordance with international anti-money laundering regulations.
  • KYC documents: 5 years after account closure.
  • Customer Support Contact: 3 years.
  • Analytics Data: In anonymised form, for up to 2 years.

After the retention period expires, data is securely deleted or anonymized.

09 Your Rights

Every Onebet user has the following rights over their personal information:

Right to Access Data

You have the right to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You can request that your information no longer be used for specific purposes.

Right to Data Portability

You can request your data in a machine-readable format.

Right to Opt Out of Marketing

You can opt out of marketing emails or messages at any time.

To exercise these rights, email us at support@onebet-baji.com. We will respond within 30 days.

10 Protection of Minors

Onebet strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age verification is carried out at the time of registration.
  • Additional proof of age may be requested if there is any doubt.
  • If a minor's account is detected, it is immediately suspended and any deposited funds are refunded.

If you believe your child is using Onebet, please contact us immediately at support@onebet-baji.com.

11 Changes to the Privacy Policy

Onebet may update this Privacy Policy from time to time. Changes may be driven by:

  • New legal or regulatory requirements.
  • Addition of new features or services to the platform.
  • Changes to best practices in data protection.

For significant changes, you will be notified 30 days in advance via your registered email or a notice on the platform. For minor changes, only the "Last Updated" date at the top of the page will be revised.

12 Get in Touch

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Email

Support@onebet-baji.com

Live Chat

Available 24/7 – click the chat icon at the bottom of the platform

We typically respond within 24–48 hours. For urgent privacy matters, we aim to respond within 12 hours.

Your data is safe — play with peace of mind

Your privacy is protected at Onebet. Open an account today and enjoy the best betting experience in Bangladesh.

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